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U500-H Product Description Wrong


New Member
I purchased a U500-H Minis Forum PC (fulfilled by Amazon) and after setup discovered it does not have Bluetooth 5.0 as per the description. It does have Bluetooth 4.2 and my question is can it be upgraded or should it be returned for refund?
Last edited:


Staff member
Thank you for your feedback.
If it is true, it will be a big mistake. Can you send me a link to your purchase?
Where did you see the tag BT5.0?


Staff member
Sorry, this is a mistake of our sales department.
U500-H is BT4.2 and cannot be upgraded.
We can return it to you. I have asked the customer service to contact you for return.
very sorry. and Thank you for your information.

(For your privacy, I have deleted your attachment order file.)
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