U500 cooling fan allways on?

[Straightforward]

I do have two U500, but the new one has allways the cooling fan on! My older (few month) U500 is nice quiet.
What can I do?

Edit: Windows10 version

 

[boker]

Hi,
I have replied to your private conversation.

 

[Straightforward]

I updated like the instruction said, via cmd and f.bat
The system shut down and since then it is dead. The PC makes no beep and no light even if I unplug power for a couple of minutes!
How can I unbrick or reset the miniPC?

 

[joey]

Please tell me the problem you have encountered.

 

[Straightforward]

I was told to update via PM:

This ec may be helpful for fan problems. Please try to update.
download EC：http://www.mediafire.com/file/z5ck63rrhch832d/EC_VB1003.rar/file

- after flashing like in the picture in the RAR described: cmd + f.bat the PC shut down
- now the PC is dead, no beep no light ... nothing
- how can I reset the bios/ the PC?

 

[joey]

Can it be turned on normally? What is the screen after booting up?

 

[Straightforward]

No, nothing, everything is black, off, dark! Like it is not even powered! And yes I tested with my second power supply from my other U500!

 

[joey]

It is very likely that the bios chip was damaged by you

 

[Straightforward]

And that means ... I have now waste? Or can I send the PC to you to repair?

 

[Straightforward]

And that means ... I have now waste? Or can I send the PC to you to repair?

Or is there a way, you send me a bios chip and I change it?

 

[joey]

If it is within the warranty period, please contact sales to replace

 

[seb]

Did you try using the "reset hole" to reset the bios? There is a little hole on the left side of the front of the U500-h into which you stick a paper clip or something similar and hold it for 30 seconds.

 

[Straightforward]

Did you try using the "reset hole" to reset the bios? There is a little hole on the left side of the front of the U500-h into which you stick a paper clip or something similar and hold it for 30 seconds.

Thanks, but didn't work! :-(