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Shipping in January

hanko panko

New Member
@joey, production must be running at full capacity by now, when do you expect to start shipping?

I Europe, everybody is working from home, so we need fast computers like the H31G.
I would like to promote the product for you when I get it!
 

joey

Administrator
Staff member
We are very sorry, we are actively integrating material production, please wait patiently and hope you all are well.
 

miniuser

New Member
This doesn't sound like a good news.
So, what is new approximate shipping date? What is the current real status?
 

hanko panko

New Member
The H31G was supposed to ship in November. This was postponed to January and I see that they are now postponing to the end of February.

540
 

oreodunko

New Member
Yeah, this is getting out of hand.
I made my purchase because i believed that it would be shipped in November, but then it was postponed to January which i tell myself ok.. i will at least be able to receive it by February. Now this happens... and even then i'm not even sure if they will ship it by end of February. What makes me even mad is that minisforum puts out "sold out" on H31G and after a few days allows orders from their shop again. Why do they do that when they have already shortage in materials ?
I am going to start work from home very soon and i believe the machine will not arrive on time, i am still planning what to do.
 

oreodunko

New Member
Yeah i saw the delivery delay update awhile ago. Unfortunately, as i can no longer wait for H31G since i am starting work, i have bought another machine.
I have left a message and emailed Minisforum to cancel my order 2 days ago, but i have yet to receive any response. Any help please ? @joey
 

joey

Administrator
Staff member
If you have already contacted your seller, please be patient. Due to the busy sales work, I may reply to you later.
 

miniuser

New Member
There is only a week and a half left until the end of March.
I am seriously concerned about delivery delays. What is the current status of H31G?
 

LukeD_NC

New Member
I got this email from them today:

Finally, H31G i7-9700F is back to stock and available to purchase now. For shipping time, glad to tell you that all materials for H31G are ready now, being tested and processed, all orders for H31G will be shipped next week. Thanks for all of yours understanding for waiting for a long time.
 
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Xanathis

New Member
Latest email with a 3/26 update said the H31G is still being processed and tested. I guess these things aren't ever going to ship.
 

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New Member

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skiff

New Member
Orderd mine way back in January. When I placed the order, the site clearly indicated that the model I ordered was in stock. Other models of H31G were listed as out of stock, so I avoided them. The site listed an estimated despatch time of 2 to 3 days. I had to chase them a couple of weeks later as I'd had no shipping confirmation and was told the order was delayed until end of February. It's now April, a week since we were told all outstanding orders would ship. Still no sign, no emails, customer support hasn't been in this forum since end of February.

The COVID excuse was understandable last year. At this point it I'm afraid it really doesn't wash anymore. I've bought plenty of equipment over the last few months with zero hassle and delays.

They've got until the end of next week and then I'm requesting a refund.
 
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