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GK50 model - audio drivers


New Member
hello, after a Win10 pro reinstall using genuine Microsoft files, the audio device is not recognized anymore. Any attempt to search the drivers fails, and the speakers icon remains with the red X.
Please tell me where to find the drivers for this machine.
By the way: the win10pro image in the support / download area is unusable because the file image.wim is more than 8GB, too much to copy on a FAT32 USB drive.
Thank you!


Staff member
If you want to install the audio driver, please download and install the document in the link.

If you want to install the factory system of GK50, please back up your data. And the U disk format is NTFS format.
Hope this information is helpful to you.
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